Retail sales manager

Kibbi; City of Leduc; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Dental plan

Disability benefits

Health care plan

Job summary

Kibbi is seeking a Store Operations Manager to oversee daily activities on site in Canada. You will direct staff, set operational priorities, and ensure excellent customer service while optimizing merchandising and pricing strategies.

Ideal candidates have a 1–2 year diploma and 2–3 years of retail experience, with strong organizational and collaborative skills to drive efficiency and growth.

Qualifications

• 2–3 years of experience in retail operations management or related field.
• Strong organizational and leadership abilities.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations and plan activities.
• Manage staff and assign duties.
• Study market research and trends to determine consumer demand and sales impact.
• Determine merchandise and services to be sold.
• Develop and implement marketing strategies.
• Determine staffing requirements.
• Resolve customer requests, complaints and supply shortages.
• Supervise office and volunteer staff.

Education

1–2 year diploma

Job description

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise office and volunteer staff

PERSONAL SUITABILITY

• Adaptability
• Collaborative
• Efficiency
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Quick learner
• Client focus
• Organized

BENEFITS

HEALTH BENEFITS

• Dental plan
• Disability benefits
• Health care plan