Retail Operations Leader - On-Site, Staff & Marketing

Chopped Leaf; North Vancouver; On-site; CAD 60,000 - 75,000; Full time

Job summary

Chopped Leaf in North Vancouver, Canada, seeks an operations lead to oversee daily restaurant activities and ensure smooth performance on-site. The role involves directing staff, planning tasks, and implementing marketing strategies to attract customers.

Ideal candidates hold a secondary school graduation certificate and have 2–3 years of experience. On-site work, budgeting, payroll oversight, and staff supervision are key responsibilities of this position.

Qualifications

• Education: Secondary (high) school graduation certificate.
• Experience: 2 years to less than 3 years.
• On-site work: requires presence at the physical location.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Education

Secondary (high) school graduation certificate

Job description

Chopped Leaf in North Vancouver, Canada, seeks an operations lead to oversee daily restaurant activities and ensure smooth performance on-site. The role involves directing staff, planning tasks, and implementing marketing strategies to attract customers.

Ideal candidates hold a secondary school graduation certificate and have 2–3 years of experience. On-site work, budgeting, payroll oversight, and staff supervision are key responsibilities of this position.