Retail Operations Consultant — Stockroom & POS Trainer

LVMH Group; Ottawa; Hybrid; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning and development initiatives

Job summary

Sephora Canada is hiring for an Operations Consultant in Ottawa to partner with the Operations Supervisor and maintain stockroom organization and merchandising updates. You will provide friendly service, train cashiers on POS/MPOS, and support inventory control.

The role requires 1–2 years of retail experience, strong math/organizational skills and flexible availability including nights, weekends and holidays.

Qualifications

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on POS and MPOS.
• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
• Participate in programs to reduce shortage/loss.
• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

Skills

Retail experience

Communication skills

Time management

Multitasking

Organizational skills

Arithmetic skills

Education

High School diploma

Tools

POS / MPOS systems

Job description

Sephora Canada is hiring for an Operations Consultant in Ottawa to partner with the Operations Supervisor and maintain stockroom organization and merchandising updates. You will provide friendly service, train cashiers on POS/MPOS, and support inventory control.

The role requires 1–2 years of retail experience, strong math/organizational skills and flexible availability including nights, weekends and holidays.