Retail Ops & Merchandising Specialist

Socket.dev; Langford; On-site; CAD 27,000 - 34,000; Part time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning & development initiatives

Job summary

Sephora Canada in Langford, BC is seeking an Operations Consultant to support stockroom organization and merchandise updates in a fast-paced retail environment.

The role emphasizes client service, POS/MPOS training, inventory control, and adherence to safety standards. Flexible hours include evenings, weekends, and holidays, with opportunities for performance-based bonuses and benefits.

Qualifications

• 1–2 years retail/client service experience, preferably in a stockroom.
• Good computer, arithmetic and organizational skills.
• Able to multi-task while attending to clients and business needs.
• Strong time management, problem solving and communication abilities.
• High school graduate or equivalent.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Provide friendly, professional service to clients during store hours.
• Assist in training cashiers and consultants on POS and MPOS.
• Maintain cleanliness and organization in the cashier zone.
• Support SEPHORA merchandising concepts and programs to reduce shortages.
• Perform shipment receipt and processing; organize stockroom.
• Process transfers, damages and testers per company standards.
• Flag inventory issues to supervisors and ensure safety standards.
• Cross-train consultants in cashier duties.

Skills

Customer service

Multitasking

Time management

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

MPOS

Job description

Sephora Canada in Langford, BC is seeking an Operations Consultant to support stockroom organization and merchandise updates in a fast-paced retail environment.

The role emphasizes client service, POS/MPOS training, inventory control, and adherence to safety standards. Flexible hours include evenings, weekends, and holidays, with opportunities for performance-based bonuses and benefits.