Retail Operations & Merchandising Specialist

LVMH Group; Lethbridge; Hybrid; CAD 23,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

Benefits program

Learning & development

Job summary

Sephora Canada in Lethbridge is seeking an Operations Consultant to partner with the Operations Supervisor to maintain stockroom organization and merchandise updates. The role emphasizes client service, POS/MPOS training, stockroom upkeep, and adherence to merchandising standards, with opportunities to participate in inventory control and loss-prevention programs.

Flexibility with evenings, weekends and holidays is required; previous retail experience and strong organizational skills are

Qualifications

• 1-2 years of retail/client service experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
• Participate in programs to reduce shortage/loss.
• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

Skills

Retail experience

Customer service

Computer skills

Arithmetic

Organizational skills

Time management

Communication skills

High School diploma

Education

High School diploma or equivalent

Tools

POS System

MPOS

Job description

Sephora Canada in Lethbridge is seeking an Operations Consultant to partner with the Operations Supervisor to maintain stockroom organization and merchandise updates. The role emphasizes client service, POS/MPOS training, stockroom upkeep, and adherence to merchandising standards, with opportunities to participate in inventory control and loss-prevention programs.

Flexibility with evenings, weekends and holidays is required; previous retail experience and strong organizational skills are