Retail Customer Service Associate (Part-Time)

dollartree; North Bay; On-site; CAD 20,000 - 28,000; Part time

Job summary

Dollar Tree Canada in North Bay, ON is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions at the register, and help with stocking and store maintenance.

The role requires reliable customer service and strong communication, with the ability to lift up to 50 lbs. This part-time position offers a fast-paced environment and opportunities to grow within the team.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Canada in North Bay, ON is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions at the register, and help with stocking and store maintenance.

The role requires reliable customer service and strong communication, with the ability to lift up to 50 lbs. This part-time position offers a fast-paced environment and opportunities to grow within the team.