Retail Customer Service Associate I - Part-Time

dollartree; North Vancouver; On-site; CAD 21,000 - 26,000; Part time

Job summary

Dollar Tree is hiring a Customer Service Associate in North Vancouver to assist customers, process transactions, and keep shelves stocked. The role emphasizes friendly service, safety, and a neat store environment throughout shifts.

The position requires basic high school education and strong customer service or related experience, with physical duties including lifting 30–50 lbs and standing for long periods. Part-time hours provide flexible scheduling in a retail setting.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and handle walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain cleanliness throughout the store including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Questioning & listening

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is hiring a Customer Service Associate in North Vancouver to assist customers, process transactions, and keep shelves stocked. The role emphasizes friendly service, safety, and a neat store environment throughout shifts.

The position requires basic high school education and strong customer service or related experience, with physical duties including lifting 30–50 lbs and standing for long periods. Part-time hours provide flexible scheduling in a retail setting.