Retail Customer Experience Associate - Part Time

Dollar Tree; Southwestern Ontario; On-site; CAD 21,000 - 28,000; Part time

Job summary

Dollar Tree Canada is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales, stock shelves, handle merchandise deliveries, and maintain a clean, safe store environment.

The role is part-time and located at 585 Weber Street N, Waterloo, Ontario. Starting wage is $17.60 per hour, with responsibilities across customer service, stock replenishment, and daily store operations.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking and standing.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness of the store including bathrooms, floors and trash.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Canada is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales, stock shelves, handle merchandise deliveries, and maintain a clean, safe store environment.

The role is part-time and located at 585 Weber Street N, Waterloo, Ontario. Starting wage is $17.60 per hour, with responsibilities across customer service, stock replenishment, and daily store operations.