Customer Service Associate

DOLLAR TREE STORES CANADA, INC.; Hamilton; On-site; CAD 21,000 - 28,000; Part time

Job summary

Dollar Tree Canada stores is seeking a part-time Customer Service Associate in Ontario to assist customers, handle transactions at the cash register, and maintain a clean, safe, and organized store environment.

The role involves stocking, unloading trucks, and ensuring presentable merchandise while delivering friendly, professional service to customers and team members.

Qualifications

• High school diploma or equivalent preferred.

Responsibilities

• Assist customers with questions and recommendations.

Skills

Customer service

Relationship management

Organization

Communication

Following instructions

Physical stamina

Education

High school diploma or equivalent

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

The starting pay for this position is $17.60 per hour.

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring.

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Part time B2-1110 Wilson Street W.,Ancaster,Ontario L9G 3K9 Operations 40063 Dollar Tree As a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team. We put value front and center - it's what our business is built on. At Dollar Tree Canada, we aim to go above and beyond the expectations of our customers and the communities we serve. We see an exciting path forward as a company, and our people will lead the way. Discover The Value of You at Dollar Tree Canada - join our team today!