Retail Customer Experience Associate

dollartree; Kingston; On-site; CAD 20,000 - 28,000; Part time

Job summary

Dollar Tree Canada is seeking a Customer Service Associate in Kingston, Ontario, to deliver a positive shopping experience. You will assist customers, manage transactions at the cash register, and help with stocking, unloading, and maintaining store cleanliness.

The role requires strong customer service, communication, and organizational skills, with the ability to lift 30–50 lbs. The position is part-time with a starting wage of CAD 17.60 per hour.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Job description

Dollar Tree Canada is seeking a Customer Service Associate in Kingston, Ontario, to deliver a positive shopping experience. You will assist customers, manage transactions at the cash register, and help with stocking, unloading, and maintaining store cleanliness.

The role requires strong customer service, communication, and organizational skills, with the ability to lift 30–50 lbs. The position is part-time with a starting wage of CAD 17.60 per hour.