Restaurant Shift Supervisor - Victoria Airport

SSP Deutschland GmbH; Victoria; Hybrid; CAD 33,000 - 44,000; Full time

Benefits offered by this job

Employee Meal Plan

Dental, Vision, Prescription, Medical

Free Employee Parking

Job summary

SSP Canada is seeking a Restaurant Shift Supervisor for the Victoria Airport location. This full-time role pays $28.00 per hour and includes an employee meal plan, benefits for full-time staff, and free parking.

You will support the management team to maintain service standards and lead a busy hospitality team. You will coach staff through onboarding, ensure brand standards, manage cash duties, temperature logs, and daily checklists, and uphold guest satisfaction as the top priority in a

Qualifications

• Minimum of 12 months experience within a busy restaurant/hotel environment.
• Excellent interpersonal skills and ability to interact with and motivate team members.
• Excellent communication and organizational skills.
• Ability to read, interpret, and articulate instructions using clear and direct language.
• Able to work as part of a team within a fast paced food service environment.
• Supervisory experience required.
• Cash handling experience required.

Responsibilities

• Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
• Understand that our guest is our #1 priority.
• Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
• Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
• Communicate and clarify major job duties, priorities, and expectations to team members
• Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
• Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
• Assist team members in developing the skills and abilities necessary for improved performance.
• Ensure that products are of the highest quality.
• Responsibility for overseeing cash duties.
• Ensuring that temperature logs are completed accurately and in a timely manner.

Skills

Excellent interpersonal skills

Excellent communication

Organizational skills

Teamwork

Cash handling

Supervisory experience

Education

Serving it Right certificate

Job description

Restaurant Shift Supervisor - Victoria Airport

$28.00 / hour

• Full Time Availability
• Employee Meal Plan
• Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
• Free Employee Parking

SSP Canada operates several restaurants throughout the Victoria International Airport, including: Spinnaker's on the Fly, Fresh Cup, and Tim Hortons

Responsibilities as a Restaurant Shift Supervisor includes:

• Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
• Understand that our guest is our #1 priority.
• Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
• Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
• Communicate and clarify major job duties, priorities, and expectations to team members
• Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
• Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
• Assist team members in developing the skills and abilities necessary for improved performance.
• Ensure that products are of the highest quality.

Responsibility for overseeing cash duties.

• Ensuring that temperature logs are completed accurately and in a timely manner.

Qualifications and Experience

• Minimum of 12 months experience within a busy restaurant/hotel environment.
• Excellent interpersonal skills and ability to interact with and motivate team members.
• Excellent communication and organizational skills.
• Ability to read, interpret, and articulate instructions using clear and direct language.
• Able to work as part of a team within a fast paced food service environment.
• Supervisory experience required.
• Cash handling experience required.
• Serving it Right certificate required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.