Restaurant Shift Leader: Ops, People & Profit

Jollibee Mississauga (ON); Mississauga; On-site; CAD 42,000 - 54,000; Full time

Job summary

Jollibee Mississauga (ON) is seeking a Restaurant Supervisor to assist the Restaurant Manager in achieving business goals through operations support, quality and sanitation programs, crew management, and cost control. You will lead shifts, drive sales programs, manage inventories and staffing, and ensure the highest level of customer service.

This role requires a high school diploma and at least six months of experience as a team leader in quick‑service or retail operations, with a ServSafe

Qualifications

• Education: At least a High School graduate.
• Experience: Minimum 6 months as a Team/Crew Leader/Trainer in quick-service or similar.
• Bona Fide Occupational Qualifications: Food Safety Certification (ServSafe).

Responsibilities

• Maintain shift sales targets and implement sales programs.
• Lead and supervise the service crew to ensure high product quality and timely service.
• Oversee cost management, inventory and waste control.
• Ensure compliance with food safety, sanitation, and safety standards.

Skills

Shift Management

FSC Management

Customer Feedback

Financial Analysis

Sales Information

Local Store Marketing

Education

High School diploma

Tools

MS Word

MS Excel

MS PowerPoint

Oracle

PosNet

Job description

Jollibee Mississauga (ON) is seeking a Restaurant Supervisor to assist the Restaurant Manager in achieving business goals through operations support, quality and sanitation programs, crew management, and cost control. You will lead shifts, drive sales programs, manage inventories and staffing, and ensure the highest level of customer service.

This role requires a high school diploma and at least six months of experience as a team leader in quick‑service or retail operations, with a ServSafe