Restaurant Ops Manager — Lead & Train Service

Rajdhani Sweets & Restaurant; Mississauga; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Free parking available

Team building opportunities

Maternity and parental benefits

Job summary

Rajdhani Sweets & Restaurant in Mississauga, ON, is seeking a capable operations supervisor to oversee daily restaurant activities on site. You will monitor staff performance, plan schedules, supervise and train staff, and ensure service quality for events and catering engagements. Experience in hospitality is preferred.

Strong communication, teamwork, and a focus on health and safety are essential. This role requires working at the physical location with on-site operations and coordination of

Qualifications

• Must have 1–2 years of relevant experience.
• Diploma or certificate from a 3 month–<1 year program or equivalent experience.

Responsibilities

• Monitor staff performance.
• Plan and organize daily operations.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate with clients for catering or use of facilities.
• Address customers' complaints or concerns.
• Provide customer service.
• Manage events.

Skills

Staff supervision

Operations planning

Customer service

Attention to detail

Multitask

Team player

Excellent oral communication

Dependability

Education

Diploma or certificate (3 months to <1 year)

Equivalent experience

Tools

MS Excel

MS Office

MS Outlook

Job description

Rajdhani Sweets & Restaurant in Mississauga, ON, is seeking a capable operations supervisor to oversee daily restaurant activities on site. You will monitor staff performance, plan schedules, supervise and train staff, and ensure service quality for events and catering engagements. Experience in hospitality is preferred.

Strong communication, teamwork, and a focus on health and safety are essential. This role requires working at the physical location with on-site operations and coordination of