Restaurant Server (Full-Time)

Hyatt Regency; Vancouver; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Discounted lodging accommodations atHy

Discounts on food and beverage

Discounted transit passes

Wellbeing programs

Recognition programs

Tuition reimbursement

Excellent training and professional de

Job summary

Hyatt Regency Vancouver is seeking a dedicated, professional Server (Full-Time) to join the Cloudstreet Restaurant team. Servers deliver exceptional dining experiences, take guest orders, present food and beverages, and provide attentive, personalized service while learning our menu and beverage offerings.

This role requires flexibility for early mornings, evenings, weekends and holidays. Must have BC Serving It Right and Food Safe Level 1, previous customer service and hotel/restaurant

Qualifications

• Must have BC Serving It Right certificate.
• Must have Food Safe Level 1 certificate.
• Must be available to work various shifts including early mornings, evenings, weekends and holidays.
• Must have previous customer service experience.
• Must have at least one year serving experience in a hotel, restaurant or pub setting.
• Must have good upselling skills.
• Previous cash handling experience preferred.
• Knowledge and experience with POS Micros system is preferred.
• Must have refined and professional communication skills at all times.
• Must adapt to a diverse environment.
• Must be an excellent team player with minimal supervision.
• Must maintain a positive and professional demeanor.

Responsibilities

• Take guest orders accurately and present food and beverage selections.
• Deliver attentive, personalized service throughout each meal.
• Develop knowledge of menu and beverage offerings and confidently make recommendations.
• Prepare the restaurant for service and maintain a clean, sanitary environment.
• Adhere to food safety standards and collaborate with Restaurant and Culinary teams.
• Work a variety of shifts, including early mornings, evenings, weekends and holidays.

Skills

Customer service experience

Upselling skills

Cash handling

Communication skills

Education

BC Serving It Right certificate

Food Safe Level 1 certificate

Tools

POS Micros system

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Recognition programs
• Excellent training and professional development

Organization- Hyatt Regency Vancouver

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

Hyatt Regency Vancouver is seeking a dedicated, professional, customer service-orientated individual to join the Cloudstreet Restaurant team as a Server (Full-Time).

Restaurant Servers are responsible for delivering exceptional dining experiences by accurately taking guest orders, presenting food and beverage selections, and ensuring attentive, personalized service throughout each meal. In this role, the Restaurant Server will develop a strong knowledge of our menu and beverage offerings, confidentially make recommendations, and anticipated guests' needs to ensure an exceptional dining experience. Other duties include preparing the restaurant for service, maintaining a clean and sanitary environment, adhering to food safety standards, and collaborating with the Restaurant and Culinary teams to ensure seamless daily operations.

This position requires the associate to work a variety of shifts, including, but not limited to, early mornings, evenings, weekend and holidays.

Wage for this position starts at $19.55 per hour, after six months the wage is $22.80 per hour and after one year it increases to $26.06 per hour.

About Hyatt Regency

Being part of our Hyatt Regency Vancouver family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

• Must have BC Serving It Right certificate
• Must have Food Safe Level 1 certificate
• Must be available to work various shifts which include early mornings, evenings, weekends and holidays depending on business needs
• Must have previous customer service experience
• Must have at least one year serving experience in a hotel, restaurant or pub setting
• Must have good upselling skills
• Previous cash handling experience preferred
• Knowledge and previous experience with POS Micros system is preferred
• Must have refined and professional communication skills at all times
• Must be able to adapt to a diverse environment
• Must be an excellent team player and able to work with minimum supervision
• Must have an upbeat personality and remain positive and professional at all times