Event Services Houseperson

Hyatt Regency; Vancouver; On-site; CAD 30,000 - 41,000; Full time

Benefits offered by this job

Discounted lodging

F&B discounts

Transit discounts

Recognition programs

Wellbeing programs

Tuition reimbursement

Training and development

Job summary

Hyatt Regency Vancouver is seeking an Event Services Houseperson (Regular) to join our Event Services team. This role handles set-ups and tear down of Banquet rooms, requiring physical work and constant guest interaction. Shifts may start as early as 5:00 AM and run until 2:30 AM, including weekends and holidays.

Starting wage is $22.78/hour, with increases to $26.57 after 6 months and $30.37 after 1 year. A strong emphasis is placed on teamwork, safety, and delivering memorable guest

Qualifications

• Must have true desire to satisfy the needs of others in a fast paced environment.
• Previous customer service experience required.
• Previous food and beverage experience in events is an asset.
• Must have Food Safe Level 1 and Serving It Right certificate.
• Must be available to work various shifts (AM, MID or PM) including weekends and holidays.
• Must be an excellent team player and able to work with a diverse group of individuals and guests.
• Must be able to engage customers in a professional conversation at all times.
• Must be able to prioritize.
• Must be excellent in multi-tasking.
• Must be physically fit to perform and complete all duties as required.
• Must have refined verbal communication skills.

Responsibilities

• Set-ups and tear down of Banquet rooms with lifting and moving equipment.
• Fast-paced role with continual customer contact.
• General events preparation and maintaining a sanitary environment.
• Stock replenishment and equipment organization and cleaning.

Skills

Customer service

Team player

Communication skills

Multi-tasking

Physical fitness

Flexibility

Education

Food Safe Level 1

Serving It Right

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Recognition programs
• Wellbeing programs
• Tuition reimbursement
• Excellent training and professional development

Organization – Hyatt Regency Vancouver

Hyatt Regency Vancouver is seeking a talented, customer service oriented and dedicated Event Services Houseperson (Regular) to join our Event Services team.

The Event Services Houseperson is responsible for set-ups and tear down of Banquet rooms in which a great deal of lifting, carrying, and moving moderate weight equipment is involved. This is a fast-paced position with continual customer contact. Other duties include general events preparation and maintaining a sanitary environment (Event service station setups, stock replenishment, equipment organization and cleaning).

Candidate must be available to work flexible shifts including weekends and holidays. Shifts could either be opening shifts (AM, MID or PM) which start at 5:00AM and/or closing shifts until 2:30AM.

Starting wage for this position is $22.78 per hour, after 6 months wage is $26.57 per hour, after 1 year wage is $30.37 per hour.

About Hyatt Regency

Being part of our Hyatt Regency Vancouver family means always having space to be you. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, our purpose to care for people so they can be their best .

In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

• Must have a true desire to satisfy the needs of others in a fast paced environment
• Previous customer service experience required
• Previous food and beverage experience in events is an asset
• Must have Food Safe Level 1 and Serving It Right certificate
• Must be available to work various shifts (AM, MID or PM) including weekends and holidays
• Must be an excellent team player and able to work with a diverse group of individuals and guests
• Must be able to engage customers in a professional conversation at all times
• Must be able to prioritize
• Must be excellent in multi-tasking
• Must be physically fit to perform and complete all duties as required
• Must have refined verbal communication skills