Restaurant Operations Manager

Subway; Kitchener; On-site; CAD 42,000 - 56,000; Full time

Job summary

Subway in Canada is seeking a capable Restaurant Manager to oversee day-to-day operations across multiple locations. You will supervise staff, organize schedules, recruit, train, and conduct performance reviews while ensuring health and safety compliance.

You will also negotiate supplier arrangements, participate in marketing plans, and address customer inquiries to maintain high service standards. This permanent, English-speaking role requires 2–3 years of relevant experience and a Canadian

Qualifications

• Secondary school graduation certificate.
• 2 years to less than 3 years of experience.
• Work settings include various locations and English language requirement.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff and set staff work schedules.
• Supervise staff and train staff; conduct performance reviews.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns and provide customer service.

Skills

Staff supervision

Staff training

Customer service

Health and safety

Operations planning

Recruitment

Scheduling

Performance reviews

Supplier negotiation

Marketing support

Complaint handling

Education

Secondary school graduation certificate

Job description

Subway in Canada is seeking a capable Restaurant Manager to oversee day-to-day operations across multiple locations. You will supervise staff, organize schedules, recruit, train, and conduct performance reviews while ensuring health and safety compliance.

You will also negotiate supplier arrangements, participate in marketing plans, and address customer inquiries to maintain high service standards. This permanent, English-speaking role requires 2–3 years of relevant experience and a Canadian