Restaurant Operations Manager: Teams & Improve Service

Subway; Breslau; Sur place; CAD 2 066 000 - 2 617 000; Plein temps

Résumé du poste

Subway in Breslau (Ontario) seeks a dedicated operations supervisor to manage daily restaurant activities, supervise staff, and ensure excellent customer service. This permanent full-time role involves coordinating schedules, training new employees, and supporting health and safety protocols.

The successful candidate will oversee recruitment, implement marketing plans, and address customer concerns while maintaining smooth, high-quality operations across multiple locations.

Qualifications

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
• Experience: 1 year to less than 2 years.
• Hours: 35 to 40 hours per week.
• Work Language: English.

Responsabilités

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Conduct performance reviews.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.

Connaissances

Staff management

Customer service

Scheduling

Training staff

Performance monitoring

Formation

College diploma or certificate (1–2 years)

Description du poste

Subway in Breslau (Ontario) seeks a dedicated operations supervisor to manage daily restaurant activities, supervise staff, and ensure excellent customer service. This permanent full-time role involves coordinating schedules, training new employees, and supporting health and safety protocols.

The successful candidate will oversee recruitment, implement marketing plans, and address customer concerns while maintaining smooth, high-quality operations across multiple locations.