Restaurant Operations Leader

Mary Brown's Chicken; Vaughan; On-site; CAD 52,000 - 70,000; Full time

Job summary

Mary Brown's Chicken in Vaughan is seeking an experienced restaurant supervisor to oversee daily operations, ensuring quality, cost control and excellent guest service.

You will lead a team of 5–10 staff, schedule shifts, monitor budgets, and enforce health and safety standards while delivering a great customer experience.

Experience in budgeting, menu pricing and supplier negotiations is preferred. This full-time role requires on-site work and strong communication skills.

Qualifications

• Secondary school graduation certificate required.
• 1 year to less than 2 years of related experience.
• On-site work with no remote option.
• Experience in restaurant or hospitality is an asset.
• Strong leadership and communication abilities.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits.
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations.
• Modify food preparation methods and menu prices according to the restaurant budget.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff and set staff work schedules.
• Supervise and train staff.
• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews and cost products and services.
• Enforce provincial/territorial liquor legislation and regulations.
• Organize and maintain inventory and ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers and with clients for catering or use of facilities.
• Participate in marketing plans and implementation.
• Lead and instruct individuals, address customers' complaints or concerns.
• Provide customer service and manage events.

Skills

Excellent oral communication

Excellent written communication

Attention to detail

Organized

Team player

Dependability

Multitasking

Education

Secondary (high) school graduation certificate

Job description

Mary Brown's Chicken in Vaughan is seeking an experienced restaurant supervisor to oversee daily operations, ensuring quality, cost control and excellent guest service.

You will lead a team of 5–10 staff, schedule shifts, monitor budgets, and enforce health and safety standards while delivering a great customer experience.

Experience in budgeting, menu pricing and supplier negotiations is preferred. This full-time role requires on-site work and strong communication skills.