Restaurant Operations Supervisor: Lead Daily Ops & Team

Mary Brown's Chicken; Twillingate; On-site; CAD 42,000 - 62,000; Full time

Job summary

Mary Brown's Chicken in Twillingate, NL seeks an on-site Operations Supervisor to oversee daily store activities. You will evaluate operations, plan tasks, organize workflows, set staff schedules, and supervise a small team.

The role requires 1 year to less than 2 years of experience, strong communication, attention to detail, and the ability to work in a fast-paced environment while ensuring health and safety regulations and delivering excellent customer service.

Qualifications

• Experience and skills described in the job posting.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Skills

Attention to detail

Excellent oral communication

Excellent written communication

Team player

Ability to multitask

Flexibility

Organized

Reliability

Dependability

Efficient interpersonal skills

Client focus

Accurate

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

MS Excel

MS Office

Job description

Mary Brown's Chicken in Twillingate, NL seeks an on-site Operations Supervisor to oversee daily store activities. You will evaluate operations, plan tasks, organize workflows, set staff schedules, and supervise a small team.

The role requires 1 year to less than 2 years of experience, strong communication, attention to detail, and the ability to work in a fast-paced environment while ensuring health and safety regulations and delivering excellent customer service.