Restaurant Operations Lead: Quality & Service

Subway; North Bay; On-site; CAD 21,000 - 25,000; Full time

Job summary

Subway restaurant in North Bay, Canada, is looking for a dedicated team member with 1–2 years of experience to join our operations as a shift supervisor. The role involves meeting work schedules, supervising kitchen staff, ensuring quality, and handling customer concerns with a friendly, solution-oriented approach.

You will maintain stock records, coordinate trays, and support the team in delivering quick, accurate service while upholding Subway's standards.

Qualifications

• Secondary school diploma is required.
• 1–2 years of relevant experience.

Responsibilities

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and coordinate activities of staff who prepare and portion food
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays
• Establish work schedules

Education

Secondary (high) school graduation certificate

Job description

Subway restaurant in North Bay, Canada, is looking for a dedicated team member with 1–2 years of experience to join our operations as a shift supervisor. The role involves meeting work schedules, supervising kitchen staff, ensuring quality, and handling customer concerns with a friendly, solution-oriented approach.

You will maintain stock records, coordinate trays, and support the team in delivering quick, accurate service while upholding Subway's standards.