Restaurant manager

Westwood Village Inn Smitty's Restaurant and Lounge; Winnipeg; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Staff accommodation available

Free parking available

Job summary

Westwood Village Inn Smitty's Restaurant and Lounge in Winnipeg is seeking a restaurant operations manager to oversee budgeting, staffing, and daily activities. The role requires 2–3 years of experience and a secondary school diploma, with shift flexibility.

You will monitor revenues, manage inventory, enforce health and safety, negotiate with suppliers, and contribute to marketing plans while leading a team of 50–100 staff and ensuring customer satisfaction.

Qualifications

• Secondary (high) school graduation certificate.
• 2 years to less than 3 years of experience or equivalent experience.
• Bartender certification; Serving It Right; Smart Serve; First Aid.
• Safe Food Handling; Food Safety certificates; WHMIS; CPR.

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits.
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations.
• Modify food preparation methods and menu prices according to the restaurant budget.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Cost products and services.
• Enforce provincial/territorial liquor legislation and regulations.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Negotiate with clients for catering or use of facilities.
• Participate in marketing plans and implementation.
• Leading/instructing individuals.
• Address customers' complaints or concerns.
• Provide customer service.
• Manage events.

Skills

Accurate

Client focus

Dependability

Oral communication

Written communication

Multitask

Team player

Organized

Reliability

Flexibility

Education

Secondary school graduation certificate

Tools

Point of sale system

MS Excel

MS Word

MS Office

MS Outlook

MS Access

MS Windows

Spreadsheet

Job description

• Work Term: Permanent
• Work Language: English or French
• Hours: 35 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years
• or equivalent experience

Work setting

• Staff accommodation available
• Urban area

Budgetary responsibility

• $500,001 - $1,500,000

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 50-100 people

Certificates, licences, memberships, and courses

• Bartender certification
• Serving It Right Certificate
• Smart Serve
• First Aid Certificate
• Workplace Hazardous Materials Information System (WHMIS) Certificate
• CPR Certificate
• Safe Food Handling certificate
• Food Safety Certificate

Computer and technology knowledge

• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Security and safety

• Bondable
• Basic security clearance
• Reference required

Transportation/travel information

• Valid driver's licence
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?

Employment terms options

• Early morning
• Evening
• Shift

Employment terms options

• Flexible hours
• Morning
• Night
• Day
• Weekend

Other benefits

• Free parking available