Restaurant manager

Osmow's; San Juan de Terranova; On-site; CAD 42,000 - 54,000; Full time

Job summary

Osmow's is looking for a restaurant operations supervisor in Canada to plan daily operations, train staff, and determine services offered while implementing procedures and maintaining health and safety standards.

The role involves cash handling, inventory control, performance reviews, supplier negotiations, and contributing to marketing plans. Strong communication and organizational skills are essential; overtime may be required.

Qualifications

• Secondary school diploma required.
• 3+ years of supervisory experience in food service.
• Proficient in English with strong communication skills.

Responsibilities

• Plan and organize daily operations.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Operations planning

Staff training

Customer service

Team leadership

English language

Education

Secondary school diploma

Tools

POS systems

Electronic cash register

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years

Tasks

• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge

• Electronic cash register

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Employment terms options

• Flexible hours

Employment terms options

• Overtime required

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth