Shift manager - fast food restaurant

Burger King; Bathurst; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Dental plan

Health care plan

On-the-job training for youth

Mentorship and networking for youth

Newcomer support programs

Job summary

Burger King Bathurst is seeking a capable supervisor to manage daily kitchen and service operations in a fast-paced restaurant.

You will lead a team of 5–10, oversee food preparation, ensure safety and quality standards, and address customer concerns to maintain high service levels.

We offer health benefits, dental plan, and on-the-job training opportunities, with supportive programs for newcomers, youth and diverse staff.

Qualifications

• Secondary school graduation required.
• 7 months to less than 1 year of experience.
• Experience in fast food is an asset.
• Ability to supervise 5-10 staff.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff on duties, sanitation and safety procedures.
• Estimate ingredients and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.

Skills

Staff supervision

Staff training

Quality control

Customer service

Education

Secondary school diploma

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year or equivalent experience

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Employment terms options

• Evening
• Shift
• Flexible hours
• Morning
• Night
• On call
• Day
• Weekend
• Overtime available

Health benefits

• Dental plan
• Health care plan

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)