restaurant manager

Tim Hortons; Richmond Hill; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Restaurant Manager in Richmond Hill. You'll be responsible for organizing operations, training staff, and ensuring customer satisfaction in a dynamic environment. Ideal candidates will have experience in a similar role, strong organizational skills, and a customer-focused approach.

Qualifications

• Experience in customer service and staff management (1-2 years preferred).
• Proficiency with MS Office tools and electronic cash registers.
• Ability to multitask and work under pressure in a fast-paced environment.

Responsibilities

• Monitor staff performance and conduct performance reviews.
• Plan daily operations and ensure health and safety regulations.
• Address customer complaints and maintain inventory.

Skills

Customer service

Team player

Organized

Client focus

Flexibility

Tools

MS Excel

MS Word

MS Outlook

Electronic cash register

Job description

• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people
• Staff in various areas of responsibility

Computer and technology knowledge

• Electronic cash register
• MS Excel
• MS Outlook
• MS Word
• Spreadsheet

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 1 year to less than 2 years

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Applying to restaurant manager @ Tim Hortons

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