restaurant manager

WHAT A BAGEL; Richmond Hill; On-site; CAD 45,000 - 65,000; Full time

Job summary

WHAT A BAGEL is seeking a Restaurant Manager for its location in Richmond Hill. The role involves managing daily operations, ensuring customer satisfaction, and overseeing staff. Candidates should possess a secondary school graduation certificate, Smart Serve certification, and have 2-3 years of experience in restaurant management.

Qualifications

• Experience of 2 to 3 years in a similar role.
• Smart Serve certification required.
• Ability to oversee 5-10 staff.

Responsibilities

• Plan, organize, direct, control and evaluate daily operations.
• Address customers' complaints and ensure customer service satisfaction.
• Negotiate with suppliers and clients regarding products and services.

Skills

Client focus

Organized

Team player

Reliable

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Office

Point of sale system

Job description

• Secondary (high) school graduation certificate

Budgetary responsibility

• 1,500,001 - $4,000,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial / territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Certificates, licences, memberships, and courses

• Smart Serve

Computer and technology knowledge

• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS Windows
• Point of sale system
• Spreadsheet

Security and safety

• Criminal record check

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 2 years to less than 3 years

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Restaurant Manager • Richmond Hill, ON, CA