restaurant manager

Jimmy The Greek Incorporated; Niagara-on-the-Lake; On-site; CAD 42,000 - 58,000; Full time

Job summary

Jimmy The Greek Incorporated in Niagara-on-the-Lake, Ontario, is seeking a dedicated operations supervisor to oversee daily restaurant functions. The role requires a college certificate (1–2 years) and 1 year to less than 2 years of relevant experience. On-site work is mandatory.

You will lead and train staff, plan schedules, monitor performance, handle budgeting and inventory, and ensure health, safety, and service standards are met. Strong communication and organizational skills are essential.

Qualifications

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
• Experience: 1 year to less than 2 years.
• On-site work requirement: No remote option.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine service types and implement procedures.
• Balance cash and prepare cash reports.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate with suppliers for food and supplies.
• Address customers' complaints or concerns.
• Provide customer service.
• Recruit and hire staff.

Skills

Excellent oral communication

Excellent written communication

Organized

Attention to detail

Team player

Ability to multitask

Reliability

Flexibility

Education

College diploma (1–2 years)

Tools

Accounting software

MS Excel

MS Office

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Recruit and hire staff

Supervision

• 3-4 people

Credentials

Certificates, licences, memberships, and courses

• Safe Food Handling certificate

Experience and specialization

Computer and technology knowledge

• Accounting software
• MS Excel
• MS Office

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask