restaurant manager

Symposium Cafe Restaurant; Hamilton; On-site; CAD 52,000 - 70,000; Full time

Job summary

Symposium Cafe Restaurant seeks an experienced operations manager to oversee daily餐厅 activities at our Hamilton location. You will lead staff, manage budgets, schedules and inventory while ensuring excellent guest service.

You will ensure compliance with health, safety and liquor regulations, coordinate events and work to improve operational efficiency in a fast-paced setting.

Qualifications

• Experience in restaurant management and budgeting.
• Ability to supervise and train staff and manage schedules.
• Strong focus on customer service and safety compliance.

Responsibilities

• Develop budget to determine cost of food, ingredients, and supplies.
• Evaluate daily operations and optimize efficiency.
• Monitor staff performance and train staff as needed.
• Plan and organize daily operations and set staff work schedules.
• Balance cash, complete reports and related forms.
• Enforce liquor regulations and health & safety standards.
• Organize inventory and negotiate supplier arrangements.
• Manage events and address customer complaints or concerns.

Skills

Staff leadership

Budgeting

Customer service

Multitasking

Attention to detail

Time management

Communication

Education

College/CEGEP

Tools

MS Office

Point of sale system

Job description

Overview

Languages

English

Education

• College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 5-10 people
• 11-15 people

Experience and specialization

Computer and technology knowledge

• MS Office
• Point of sale system

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask