Restaurant manager

Tim Hortons Québec; Huntsville; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Job summary

Tim Hortons Québec is seeking a restaurant supervisor to manage daily operations in a fast-paced setting. You will supervise 5–15 staff, organize schedules, train team members, and ensure consistent service while maintaining inventory and supplier relations.

Responsibilities include cash handling, health and safety compliance, performance reviews, and implementing operational procedures to meet quality standards and customer expectations in English work environments.

Qualifications

• Experience in retail or food service management preferred, 1–2 years is acceptable.
• English language work proficiency required in Quebec operations.
• Supervisory or team leadership experience is desirable.

Responsibilities

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Skills

Attention to detail

Excellent communication

Team player

Multitasking

Education

College/CEGEP

Tools

MS Office

Point of sale system

Electronic cash register

Job description

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

• Education:
• Expérience:

Education

• College/CEGEP

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people
• 11-15 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 1 year to less than 2 years

Employment terms options

• Flexible hours
• To be determined
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 to 40 hours per week