Restaurant assistant manager

Tim Hortons Québec; Magnetawan; On-site; CAD 42,000 - 54,000; Full time

Job summary

Tim Hortons Québec in Canada is seeking a supervisory role to oversee daily restaurant operations, balance financials, manage staff scheduling, and ensure excellent customer service. The candidate will monitor performance, train and support a team, and maintain inventory and health and safety standards in a fast-paced environment.

The role emphasizes accuracy, multitasking, and reliability, with a focus on delivering consistent service across shifts and upholding brand standards.

Qualifications

• Secondary school graduation is required.
• 1 year to less than 2 years of experience in a similar role.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Set staff work schedules.
• Supervise staff.
• Balance cash and complete balance sheets and related forms.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Oral communication

Written communication

Attention to detail

Team player

Dependability

Organized

Flexibility

Multitask

Customer service

Client focus

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

POS system

MS Excel

MS Office

MS PowerPoint

MS Word

Job description

• Secondary (high) school graduation certificate

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Computer and technology knowledge

• Electronic cash register
• MS Excel
• MS Office
• MS PowerPoint
• MS Word
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Government programs

• Recognized employer

Experience

• 1 year to less than 2 years

Employment terms options

• Shift
• Morning
• Day
• Weekend
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week