restaurant manager

Symposium Cafe Restaurant; Hamilton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading restaurant in Hamilton is seeking an experienced manager to oversee daily operations, ensuring compliance with safety regulations and optimizing customer service. This role requires strong negotiation skills and a commitment to health standards. Ideal candidates will have a secondary school diploma and experience in operational management.

Qualifications

• 1-2 years of relevant experience in a managerial role.
• Strong negotiation and customer service skills.
• Knowledge of health and safety regulations.

Responsibilities

• Determine and implement operational procedures.
• Ensure compliance with liquor legislation.
• Plan and evaluate daily operations.
• Address customer concerns and complaints.

Skills

Customer Service

Negotiation

Operational Management

Marketing

Health and Safety Compliance

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Determine type of services to be offered and implement operational procedures
• Enforce provincial/territorial liquor legislation and regulations
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Plan, organize, direct, control and evaluate daily operations