restaurant manager

Royal Botanical Gardens; Burlington; On-site; CAD 50,000 - 70,000; Full time

Job summary

A prominent horticultural institution is seeking a Restaurant Manager to oversee operations at their venue. The role demands a qualified professional with strong leadership skills and at least 3 years of experience in a similar position. Responsibilities include managing staff, ensuring regulatory compliance, monitoring budgets, and providing excellent service. The position offers a vibrant work environment, benefits, and opportunities for career development.

Benefits

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Pension plan

Long-term care insurance

Free parking available

On-site amenities

Qualifications

• Minimum 3 years experience managing in a fast-paced environment.
• Strong customer service skills and ability to manage staff effectively.
• Certification in Smart Serve and Safe Food Handling required.

Responsibilities

• Supervise and train staff while managing daily restaurant operations.
• Monitor financial performance and ensure compliance with health regulations.
• Address customer complaints and manage event logistics.

Skills

Customer Service

Staff Management

Time Management

Communication

Education

Smart Serve Certification

Safe Food Handling Certificate

Tools

MS Office

Job description

Overview

Languages

English

Education

• No degree, certificate or diploma
  
  

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
  
  

Budgetary responsibility

• $100,001 - $500,000
  
  

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events
  
  

Supervision

• 11-15 people
  
  

Credentials

Certificates, licences, memberships, and courses

• Smart Serve
• Safe Food Handling certificate
  
  

Experience and specialization

Computer and technology knowledge

• MS Office
  
  

Additional information

Security and safety

• Driver's validity licence check
• Criminal record check
  
  

Transportation/travel information

• Own transportation
• Public transportation is available
  
  

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
• Overtime required
  
  

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
  
  

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits
  
  

Financial benefits

• Pension plan
  
  

Long term benefits

• Long-term care insurance
  
  

Other Benefits

• Free parking available
• On-site amenities