Restaurant Leader: Guest Experience & Team Coach

Ontario Trillium Foundation; Morden; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Employee meal discount

Premium Rate of Pay

Fast pace work environment

Job summary

Tim Hortons restaurant manager position requiring 3-5 years of quick service supervisory experience. The role focuses on recruiting, training and coaching a diverse team to deliver Tim Hortons’ high standards of operation and guest service in a fast-paced setting.

You will lead daily operations, manage schedules, drive sales, and maintain cost controls while promoting a respectful team environment and open communication.

Qualifications

• Proven supervisory experience in Quick Service (QSR)
• Strong guest service orientation and problem solving
• Experience recruiting, training and coaching team members
• Ability to lead a diverse team in a fast-paced environment

Responsibilities

• Lead and develop a Tim Hortons restaurant team to deliver exceptional guest experiences
• Recruit, train and coach staff to uphold company standards
• Oversee daily operations, scheduling, and cost control to meet targets
• Foster a positive, collaborative work environment and ensure safety compliance

Skills

People leadership

Customer service

QA/Operations

Coaching & mentoring

Team building

Job description

Tim Hortons restaurant manager position requiring 3-5 years of quick service supervisory experience. The role focuses on recruiting, training and coaching a diverse team to deliver Tim Hortons’ high standards of operation and guest service in a fast-paced setting.

You will lead daily operations, manage schedules, drive sales, and maintain cost controls while promoting a respectful team environment and open communication.