Restaurant Host

Germain Hôtels; Baie-Saint-Paul; On-site; CAD 19,000 - 28,000; Full time

Benefits offered by this job

Travel rate discounts

Creative autonomy at work

Gym access at workplace

Job summary

Germain Hôtels in Canada seeks a guest‑focused team member to welcome guests, manage reservations, and coordinate seating for smooth dining service. You will collaborate with the service team to ensure a seamless guest experience and assist with setup for meetings and banquets.

Candidates should have a high school diploma, strong bilingual communication in French and English, and the ability to stay composed in a fast-paced environment.

Qualifications

• High school diploma or equivalent experience.
• Previous restaurant experience (an asset).
• Ability to provide warm, professional customer service in a fast-paced environment.
• Strong organizational skills and ability to work under pressure.
• Positive attitude, teamwork mindset, and versatility.
• Good physical condition and ability to stand for extended periods.
• Strong communication skills in both French and English (spoken and written).

Responsibilities

• Take care of guests from arrival to departure, offering a warm welcome and responding proactively to their needs
• Escort guests, manage reservations and waitlists, and coordinate the seating plan to ensure smooth service flow
• Collaborate closely with the service team to deliver a seamless dining experience
• Assist with setting up dining areas, meetings, and banquet spaces
• Support service as needed, including setup, clearing, and organizing
• Maintain cleanliness, stocking, and proper storage of equipment
• Follow all applicable standards and regulations, including those related to beverage service

Skills

Bilingual French/English

Education

High school diploma or equivalent

Job description

Creating a warm first impression is your specialty. Skilled in interpersonal relations, you enjoy making people happy through simple gestures that make them smile. You welcome guests, help them settle in, and pay attention to the small details that make all the difference. With your strong organizational skills and calm under pressure, you help ensure a smooth, welcoming, and well-orchestrated experience for every guest, while actively contributing to the efficient flow of dining room service.

What You’ll Do

• Take care of guests from arrival to departure, offering a warm welcome and responding proactively to their needs
• Escort guests, manage reservations and waitlists, and coordinate the seating plan to ensure smooth service flow
• Collaborate closely with the service team to deliver a seamless dining experience
• Assist with setting up dining areas, meetings, and banquet spaces
• Support service as needed, including setup, clearing, and organizing
• Maintain cleanliness, stocking, and proper storage of equipment
• Follow all applicable standards and regulations, including those related to beverage service

What You’ll Bring

• High school diploma or equivalent experience
• Previous restaurant experience (an asset)
• Ability to provide warm, professional customer service in a fast-paced environment
• Strong organizational skills and ability to work under pressure
• Positive attitude, teamwork mindset, and versatility
• Good physical condition and ability to stand for extended periods
• Strong communication skills in both French and English (spoken and written), due to interactions with English-speaking guests and colleagues across Canada

What We Offer

• Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again!
• A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are;
• Squats help you relax? Get access to a state-of-the-art gym right in your workplace.