Commis hôte

Germain Hotels group; Baie-Saint-Paul; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Travel rates for Germain Hotels stays

Autonomy and growth opportunities

On-site gym access

Job summary

Germain Hotels group in Canada is seeking a warm, guest-focused Front Desk / F&B service assistant to welcome guests, manage seating, and support the service team. You will help set up dining spaces, assist with meetings and banquets, and help maintain a smooth flow of service with attention to detail.

You will communicate in French and English across Canada, bring strong organizational skills, and contribute to a welcoming guest experience in a fast-paced environment.

Qualifications

• Provide warm, professional customer service in a fast-paced environment.
• Strong organizational skills and ability to work under pressure.
• Bilingual in French and English for interactions across Canada.

Responsibilities

• Greet guests and respond proactively to their needs.
• Escort guests, manage reservations and waitlists, coordinate seating.
• Collaborate with the service team to ensure a seamless dining experience.
• Assist with setting up dining areas, meetings and banquet spaces.
• Support service including setup, clearing and organizing.
• Maintain cleanliness, stocking and proper storage of equipment.
• Follow standards and regulations, including beverage service.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Bilingual French/English

Education

High school diploma or equivalent

Job description

Job Category: F&B Service & Administration

Requisition Number: COMMI005487

• Posted : August 18, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Creating a warm first impression is your specialty.

Skilled in interpersonal relations, you enjoy making people happy through simple gestures that make them smile. You welcome guests, help them settle in, and pay attention to the small details that make all the difference. With your strong organizational skills and calm under pressure, you help ensure a smooth, welcoming, and well-orchestrated experience for every guest, while actively contributing to the efficient flow of dining room service.

WHAT YOU’LL DO

• Take care of guests from arrival to departure, offering a warm welcome and responding proactively to their needs
• Escort guests, manage reservations and waitlists, and coordinate the seating plan to ensure smooth service flow
• Collaborate closely with the service team to deliver a seamless dining experience
• Assist with setting up dining areas, meetings, and banquet spaces
• Support service as needed, including setup, clearing, and organizing
• Maintain cleanliness, stocking, and proper storage of equipment
• Follow all applicable standards and regulations, including those related to beverage service

WHAT YOU’LL BRING

• High school diploma or equivalent experience
• Ability to provide warm, professional customer service in a fast-paced environment
• Strong organizational skills and ability to work under pressure
• Positive attitude, teamwork mindset, and versatility
• Good physical condition and ability to stand for extended periods
• Strong communication skills in both French and English (spoken and written), due to interactions with English-speaking guests and colleagues across Canada

WHAT WE OFFER

• Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again!
• A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are;
• Squats help you relax? Get access to a state-of-the-art gym right in your workplace.