Host

Germain Hotels group; Baie-Saint-Paul; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Travel rates for guests

Autonomy at work

On-site gym access

Job summary

Germain Hotels group in Baie-Saint-Paul (Canada) seeks a warm, guest-focused team member for F&B Service & Administration. You greet guests, manage reservations, assist with dining setup, and support the service team to deliver a seamless experience.

Must be bilingual in French and English, with strong organizational skills, ability to work under pressure, and a positive, versatile attitude. On-site, full-time role with opportunities to grow within a travel-loving company.

Qualifications

• High school diploma or equivalent.
• Ability to provide warm, professional customer service in a fast-paced environment.
• Strong organizational skills and ability to work under pressure.
• Positive attitude, teamwork mindset, and versatility.
• Good physical condition and ability to stand for extended periods.
• Strong communication in both French and English (spoken and written).

Responsibilities

• Take care of guests from arrival to departure, offering a warm welcome and responding proactively to their needs.
• Escort guests, manage reservations and waitlists, and coordinate the seating plan to ensure smooth service flow.
• Collaborate closely with the service team to deliver a seamless dining experience.
• Assist with setting up dining areas, meetings, and banquet spaces.
• Support service as needed, including setup, clearing, and organizing.
• Maintain cleanliness, stocking, and proper storage of equipment.
• Follow all applicable standards and regulations, including those related to beverage service.

Skills

Bilingual French/English

Strong organizational skills

Customer service

Ability to work under pressure

Education

High school diploma

Job description

Job Category: F&B Service & Administration

• Full-Time
• On-site

Locations

Showing 1 location

Creating a warm first impression is your specialty.

Skilled in interpersonal relations, you enjoy making people happy through simple gestures that make them smile. You welcome guests, help them settle in, and pay attention to the small details that make all the difference. With your strong organizational skills and calm under pressure, you help ensure a smooth, welcoming, and well-orchestrated experience for every guest, while actively contributing to the efficient flow of dining room service.

WHAT YOU’LL DO

• Take care of guests from arrival to departure, offering a warm welcome and responding proactively to their needs
• Escort guests, manage reservations and waitlists, and coordinate the seating plan to ensure smooth service flow
• Collaborate closely with the service team to deliver a seamless dining experience
• Assist with setting up dining areas, meetings, and banquet spaces
• Support service as needed, including setup, clearing, and organizing
• Maintain cleanliness, stocking, and proper storage of equipment
• Follow all applicable standards and regulations, including those related to beverage service

WHAT YOU’LL BRING

• High school diploma or equivalent experience
• Ability to provide warm, professional customer service in a fast-paced environment
• Strong organizational skills and ability to work under pressure
• Positive attitude, teamwork mindset, and versatility
• Good physical condition and ability to stand for extended periods
• Strong communication skills in both French and English (spoken and written), due to interactions with English-speaking guests and colleagues across Canada

WHAT WE OFFER

• Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again!
• A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are;
• Squats help you relax? Get access to a state-of-the-art gym right in your workplace.