Restaurant Assistant Manager

Tim Hortons; Victoria; On-site; CAD 37,000 - 50,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Job summary

Tim Hortons in Victoria, BC is hiring a Restaurant Assistant Manager on a permanent, full-time basis. The role pays $24.04 per hour for 35 hours per week.

You will oversee daily restaurant operations, supervise staff, manage scheduling and performance, handle customer service, inventory, and health and safety compliance at the Victoria location, with two vacancies and an immediate start date.

Qualifications

• Experience in restaurant operations preferred.
• English language proficiency required.

Responsibilities

• Oversee daily restaurant operations.
• Manage staff scheduling and performance.

Skills

Customer service

Staff scheduling

Performance management

Health and safety

Inventory control

Education

College / CEGEP certificate or diploma (3 months to <1 year)

Job description

This Restaurant Assistant Manager position at Tim Hortons is a permanent, full-time role at 110 - 4440 West Saanich Rd in Victoria, BC, paying $24.04 per hour for 35 hours per week, with two vacancies available.

You’ll oversee daily restaurant operations, manage staff scheduling and performance, and handle customer service, including addressing complaints. The role covers everything from inventory to health and safety compliance.

About the Role: Restaurant Assistant Manager

You’ll plan, organize, direct, control and evaluate daily operations at this Victoria location. That includes determining which services to offer, implementing operational procedures, and costing products and services to keep the business running efficiently.

On the staff management side, you’ll recruit new team members, set work schedules, monitor performance and conduct performance reviews. You’ll also organize and maintain inventory, and make sure health and safety regulations are followed at all times.

Customer service is part of the job too. You’ll address customer complaints and concerns directly and provide service on the floor as needed.

Benefits and Salary

The position pays $24.04 per hour at 35 hours per week. This is a permanent, full-time role with a start date as soon as possible.

Benefits include a dental plan and a health care plan.

Job Details

Job Type: Permanent, Full-Time

Company: Tim Hortons

Location: 110 - 4440 West Saanich Rd, Victoria, BC V8X 3E9

Requisition ID: #3692406

Posted: October 8, 2026

Schedule: 35 hours per week

Pay: $24.04/hour

Responsibilities

The assistant manager role covers both front-of-house operations and back-end management. You’ll handle staffing from recruitment through to ongoing performance evaluation, while keeping daily operations on track. Inventory, scheduling, health and safety, and customer service all fall within your scope.

• Monitor staff performance on an ongoing basis and conduct formal performance reviews
• Recruit staff and set work schedules for the team
• Determine services to be offered and implement the operational procedures to support them
• Cost products and services to support pricing and budget decisions
• Organize and maintain inventory at the restaurant
• Ensure health and safety regulations are followed throughout the location
• Address customers' complaints or concerns and provide direct customer service
• Plan, organize, direct, control and evaluate daily operations of the restaurant

Requirements / Skills

The posting requires 1 year to less than 2 years of experience and a college, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience. The work is fully on site in Victoria; there is no option to work remotely.

Applicants must be authorized to work in Canada: Canadian citizens, permanent residents, or temporary residents with a valid work permit may apply.

• Education: College, CEGEP or non-university certificate or diploma (3 months to less than 1 year), or equivalent experience
• Experience: 1 year to less than 2 years in a related role
• Language: English
• Work eligibility: Must be authorized to work in Canada

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience. 1 year to less than 2 years of experience.