Assistant Manager

Tim Hortons; Warman; On-site; CAD 42,000 - 60,000; Full time

Job summary

Tim Hortons in Warman, SK seeks an Assistant Manager to help run daily restaurant operations and uphold Tim Hortons' standards around people, product, cleanliness, and guest experience.

You will support scheduling, ordering, compliance with food safety and employment rules, resolve guest concerns, and help drive sales and team development in a fast-paced setting.

Qualifications

• Physical requirements: must be able to stand for long periods and perform frequent movements.
• Ability to lift and carry items up to 30 lbs on occasion.
• Knowledge of food safety, health and safety, and employment standards is required.

Responsibilities

• Assist with ordering of supplies and overall building cleanliness.
• Enforce and comply with Tim Hortons operating procedures.
• Maintain high standards of guest experience and resolve guest complaints.
• Assist in running company-wide incentive programs.
• Support manager in ensuring proper team member coverage and floor leadership.
• Schedule team members to ensure adequate shift coverage.
• Present a unified front to all team members.

Job description

The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness, and an Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.

We also offer many other great benefits such as:

• A fun work environment where you can positively influence others.
• Learn first‑hand from an experienced Operator that cares about you personally and is actively involved in the community.
• Leadership opportunities to gain real‑world management experience to help you reach your professional goals.
• Competitive pay.

As a Assistant Manager you will:

• Assists with ordering of supplies and overall building maintenance and cleanliness
• Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards
• Is able to enforce and comply with pre‑established Tim Hortons operating procedures
• Ensures high standards of guest experience are maintained
• Resolves guest complaints and turns potentially negative situations into positive ones
• Assists Manager in running company‑wide incentive programs
• Assists in maximizing team member coverage at all times perform the role of Floor Leadership, and works as required in various areas during busy periods to maintain optimal guest service levels
• Manages team member schedules to ensure adequate coverage on all shifts
• Understands the importance of supporting the Manager and presents a ‘unified front' to all team members

Requirements:

• Frequent reaching above waist, chest, and shoulder level, as well as below waist level
• Frequent reaching the continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
• Continuous standing on tiled surfaces for all tasks
• Ability to stand for long periods of time without a break
• Frequent hip flexion while walking for all tasks
• Occasional lifting of boxes of supplies/products weighing from
• Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
• Frequent exposure to cold/below freezing and high heat temperatures (walk‑in refrigerator and freezers, ovens)

101 Central St, Warman, SK S0K 0A1, Canada