Assistant Manager

Tim Hortons; Rosthern; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Fun work environment

Leadership opportunities

Competitive pay

Job summary

Workstream is looking for an Assistant Manager for Tim Hortons in Rosthern, Saskatchewan. This role involves managing restaurant operations while ensuring the company's high standards for guest experience, product quality, and cleanliness. You'll have the chance to influence a fun work environment and develop real-world management experience.

Responsibilities include overseeing team member schedules, assisting with supply orders, and handling guest complaints effectively. Competitive pay and excellent leadership opportunities are part of the package.

Qualifications

• Ability to stand for long periods.
• Frequent manual dexterity required.
• Occasional lifting of boxes and crates.

Responsibilities

• Assist with ordering supplies and maintaining cleanliness.
• Ensure compliance with food safety and employment standards.
• Manage team member schedules for adequate coverage.
• Resolve guest complaints effectively.

Skills

Manual dexterity

Problem resolution

Team leadership

Job description

The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness, and an Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.

We also offer many other great benefits such as:

• A fun work environment where you can positively influence others.
• Learn first-hand from an experienced Operator that cares about you personally and is actively involved in the community.
• Leadership opportunities to gain real-world management experience to help you reach your professional goals.
• Competitive pay.

As a Assistant Manager you will:

• Assists with ordering of supplies and overall building maintenance and cleanliness
• Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards
• Is able to enforce and comply with pre-established Tim Hortons operating procedures
• Ensures high standards of guest experience are maintained
• Resolves guest complaints and turns potentially negative situations into positive ones
• Assists Manager in running company-wide incentive programs
• Assists in maximizing team member coverage at all times perform the role of Floor Leadership, and works as required in various areas during busy periods to maintain optimal guest service levels
• Manages team member schedules to ensure adequate coverage on all shifts
• Understands the importance of supporting the Manager and presents a ‘unified front' to all team members

Requirements:

• Frequent reaching above waist, chest, and shoulder level, as well as below waist level
• Frequent to the continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
• Continuous standing on tiled surfaces for all tasks
• Ability to stand for long periods of time without a break
• Frequent hip flexion while walking for all tasks
• Occasional lifting of boxes of supplies/products weighing from
• Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
• Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)