Restaurant assistant manager

Tim Hortons Québec; Town of Oxford; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Job summary

Tim Hortons Québec is seeking a restaurant supervisor to oversee daily operations, monitor labour costs, and ensure top‑notch customer service. You will supervise and train staff, coordinate inventories, and enforce health and safety standards in a fast‑paced environment.

Permanent, full‑time position with a typical 40‑hour week; work in English. Candidates should have 2+ years of relevant experience and a Secondary school diploma, with First Aid and Safe Food Handling certifications preferred.

Qualifications

• Secondary school graduation certificate is required.
• 2 years to less than 3 years of relevant experience.
• Experience in a fast-paced restaurant environment is preferred.
• Ability to work 40 hours per week and manage staff schedules.
• English language required; French knowledge is an asset.

Responsibilities

• Evaluate daily operations and optimize workflow.
• Monitor revenues to determine labour cost efficiency.
• Monitor staff performance and provide coaching.
• Plan and organize daily operations and schedules.
• Set staff work schedules and supervise staff.
• Train staff and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns; provide service.

Skills

Staff supervision

Customer service

Operations planning

Health & safety compliance

Inventory management

Education

Secondary school diploma

First Aid Certificate

Safe Food Handling certificate

Job description

Education

• Secondary (high) school graduation certificate

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Supervision

• More than 20 people

Certificates, licences, memberships, and courses

• First Aid Certificate
• Safe Food Handling certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Screening questions

• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

• 2 years to less than 3 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week