Restaurant assistant manager

Tim Hortons Québec; Springhill; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Job summary

Tim Hortons Québec is seeking a restaurant supervisor to manage daily operations, evaluate performance, and plan staff schedules in a fast-paced Canadian location. You will oversee more than 20 staff, monitor revenues, and ensure excellent customer service with a focus on health and safety.

Experience in a similar role is required, and English language work is the norm. The position is on-site with standard full-time hours and benefits including dental, health, and vision plans.

Qualifications

• Minimum high school diploma required.
• 2 years to less than 3 years of experience in a similar role.
• Ability to work in a fast-paced environment and under pressure.

Responsibilities

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Skills

Customer service

Staff supervision

Scheduling

Inventory management

Health and safety

Training

Conflict resolution

Education

High school diploma

Job description

Education

• Secondary (high) school graduation certificate

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Supervision

• More than 20 people

Certificates, licences, memberships, and courses

• First Aid Certificate
• Safe Food Handling certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Screening questions

• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

• 2 years to less than 3 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week