Restaurant assistant manager

Tim Hortons; Springhill; On-site; CAD 31,000 - 37,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Job summary

Tim Hortons in Nova Scotia is seeking a Store Supervisor to oversee daily operations, monitor revenues, plan staff schedules, supervise and train team members, and ensure health and safety standards are met.

The role requires 2–3 years of experience in a hospitality or retail setting, a First Aid and Safe Food Handling certificate, and the ability to manage over 20 staff in a fast-paced environment.

Qualifications

• Secondary school graduation is required.
• 2–3 years of experience in a similar role.
• Experience in a fast-paced environment.
• Strong customer service and teamwork skills.

Responsibilities

• Evaluate daily operations to ensure efficiency and quality.
• Monitor revenues to determine labour cost and profits.
• Monitor staff performance and provide feedback.
• Plan and organize daily operations and workflows.
• Set staff work schedules and assign duties.
• Supervise and train staff to meet standards.
• Organize and maintain inventory and supplies.
• Ensure health and safety regulations are followed.
• Address customer complaints or concerns and resolve them.
• Provide excellent customer service and service consistency.

Skills

Staff supervision

Customer service

Operations management

Education

Secondary school diploma

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Supervision

• More than 20 people

Certificates, licences, memberships, and courses

• First Aid Certificate
• Safe Food Handling certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Screening questions

• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week