Restaurant assistant manager

Tim Hortons Québec; Hamilton; On-site; CAD 42,000 - 54,000; Full time

Job summary

Tim Hortons Québec is seeking a restaurant operations professional to manage daily budgets and supervise staff in a rural remote location. The role involves planning daily operations, recruiting and scheduling staff, maintaining health and safety standards, and ensuring strong customer service as part of a 30–40 hour work week in a permanent position.

The candidate should have a secondary school graduation certificate and 3–5 years of related experience, with a focus on efficiency, cost control,

Qualifications

• Secondary school graduation certificate is required.
• 3 years to less than 5 years of experience in a similar role.

Responsibilities

• Analyze budget to boost and maintain restaurant profits.
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff and set staff work schedules.
• Supervise and train staff.

Skills

Excellent communication

Team player

Multitasking

Attention to detail

Client focus

Education

Secondary school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years
  

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years
  

Work setting

• Rural area
• Remote location
• Restaurant
  

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events
  

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
  

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
  

Screening questions

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?
  

Employment terms options

• Early morning
• Evening
• Flexible hours
  

Employment terms options

• Morning
• Night
• Day
• Weekend