Restaurant assistant manager

Makilala; Ottawa; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Gratuities

Paid time off (volunteering orPersonal

Other benefits

Job summary

Makilala is seeking a restaurant manager to oversee daily operations at our Ottawa location. The role requires a college diploma (1–2 years) and 1–2 years of supervisory experience, with emphasis on budget analysis, staffing, training, and compliance with liquor and safety regulations.

You will balance cash, monitor revenues and costs, lead teams, and coordinate marketing efforts. On-site work is required with focus on high-quality customer service and efficient operations.

Qualifications

• 1 year to less than 2 years of experience in a supervisory role.
• College diploma or certificate (1–2 years) required.
• Smart Serve and other food-safety certifications preferred.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Skills

Budget analysis

Operations evaluation

Staff supervision

Customer service

Multitasking

Cash handling

Marketing participation

Education

College diploma or certificate (1–2 years)

Tools

MS Excel

MS Access

MS Office

MS PowerPoint

MS Word

Point of sale system

MS Windows

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

EXPERIENCE

• 1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

ASSET LANGUAGES

• Tagalog

RESPONSIBILITIES

TASKS

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

SUPERVISION

• Working groups

CREDENTIALS

CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES

• Smart Serve
• First Aid Certificate
• CPR Certificate
• Safe Food Handling certificate
• Food Safety Certificate

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Access
• MS Excel
• MS Office
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system

ADDITIONAL INFORMATION

SECURITY AND SAFETY

• Basic security clearance
• Criminal record check
• Reference required

TRANSPORTATION/TRAVEL INFORMATION

• Valid driver's licence
• Travel expenses not paid by employer
• Public transportation is available

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

PERSONAL SUITABILITY

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

BENEFITS

FINANCIAL BENEFITS

• Gratuities

OTHER BENEFITS

• Other benefits
• Paid time off (volunteering or personal days)