Food services manager

New York Fries #3290; Vancouver; On-site; CAD 55,000 - 75,000; Full time

Job summary

New York Fries #3290 in Vancouver is seeking an experienced restaurant supervisor/manager to oversee daily operations on site. You will lead staff, manage schedules, and maintain service standards in a fast-paced environment.

The role requires strong communication, team leadership, and a focus on efficiency and cost control. Experience with cash handling, POS systems, and safety regulations is essential for success.

Qualifications

• Experience in fast-paced restaurant operations.
• Strong customer service skills.
• Ability to supervise and train staff.
• Experience with cash handling and balancing reports.

Responsibilities

• Evaluate daily operations to ensure efficiency.
• Monitor revenues to determine labour cost.
• Monitor staff performance and provide feedback.
• Plan and organize daily operations.
• Recruit staff and set work schedules.
• Supervise and train staff.
• Balance cash and complete balance sheets and reports.
• Conduct performance reviews.
• Cost products and services.
• Organize inventory and ensure safety regulations.
• Negotiate with suppliers for food and supplies.
• Participate in marketing plans and execution.
• Address customers' complaints or concerns.
• Provide high-quality customer service.

Skills

Customer service

Teamwork

Multitasking

Attention to detail

Organized

Dependability

Education

College certificate or diploma (1-2 years)

Tools

MS Excel

MS Word

POS system

Job description

LANGUAGES

• English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

EXPERIENCE

• 5 years or more

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Rural area

RESPONSIBILITIES

TASKS

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

SUPERVISION

• Staff in various areas of responsibility

CREDENTIALS

CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES

• First Aid Certificate
• Safe Food Handling certificate
• Food Safety Certificate

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Excel
• MS Word
• Point of sale system

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Standing for extended periods
• Large workload

PERSONAL SUITABILITY

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

BENEFITS

HEALTH BENEFITS

• Dental plan
• Health care plan