Restaurant manager

Tim Hortons Québec; Toronto; On-site; CAD 42,000 - 60,000; Full time

Job summary

Tim Hortons Québec is seeking an experienced restaurant manager to oversee daily operations across various locations in Ontario. You will recruit, train, supervise staff and balance cash while ensuring compliance with health and safety standards.

The role requires 3-5 years of leadership experience, strong communication skills, and the ability to work in a fast-paced environment with flexible shifts.

Qualifications

• Secondary school graduation required.
• 3 years to less than 5 years experience in a relevant role.
• Experience in a fast-paced environment preferred.
• Knowledge of POS systems is helpful.

Responsibilities

• Recruit staff.
• Supervise staff.
• Train staff.
• Balance cash and complete cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Staff management

Communication

Team player

Organized

Attention to detail

Reliability

Flexibility

Customer service

Oral communication

Written communication

Education

Secondary (high) school graduation certificate

Tools

MS Excel

MS Office

Point of sale system

Job description

• Secondary (high) school graduation certificate

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 44 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Work setting

• Various locations

Tasks

• Recruit staff
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge

• MS Excel
• MS Office
• Point of sale system

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Employment terms options

• Early morning

Government programs

• Recognized employer

Employment terms options

• Evening
• Shift

Experience

• 3 years to less than 5 years

Employment terms options

• Morning
• Night
• On call
• Day
• Weekend
• Overtime available