Restaurant assistant manager

Tim Hortons Québec; City of Spruce Grove; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Free parking

Parking available

Work term: Permanent

Work language: English

Job summary

Tim Hortons Québec is seeking a capable operations lead to manage daily restaurant activities, supervise a team, and ensure high service standards. The role includes recruiting, training, scheduling, inventory control, and enforcing health and safety regulations in a fast-paced Canadian environment.

The candidate should have a secondary school diploma and 1–2 years of relevant experience, with flexibility to work mornings, evenings, weekends, and on-call shifts. English is the working language.

Qualifications

• Education: Secondary (high) school graduation certificate.
• Experience: 1 year to less than 2 years.
• Possibility of equivalent experience considered.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff and set work schedules.
• Supervise and train staff; conduct performance reviews.
• Organize inventory and ensure health and safety compliance.
• Address customer complaints and provide service.
• Manage events and oversee overall operations.

Skills

People leadership

Customer service

Attention to detail

Multitasking

Team player

Education

Secondary high school diploma

Tools

MS Office

MS Outlook

MS Windows

MS Word

Job description

Education and Experience

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Supervision

• 5-10 people

Computer and technology knowledge

• MS Office
• MS Outlook
• MS Windows
• MS Word

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Employment terms options

• Early morning
• Evening

Employment terms options

• Shift
• Morning
• Night
• On call
• Day
• Weekend

Other Benefits

• Free parking available
• Other benefits
• Parking available
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week