Restaurant assistant manager

Tim Hortons Québec; Victoria; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Job summary

Tim Hortons Québec in Victoria is seeking an experienced restaurant leader to supervise daily operations and ensure excellent guest service. You will recruit staff, set work schedules, monitor performance, and shape service offerings while maintaining health and safety standards.

The role requires 1–2 years in a supervisory capacity and a college/CEGEP diploma. Permanent full-time position with English as the working language and a 35-hour work week.

Qualifications

• 1–2 years of experience in a supervisory role
• or equivalent experience

Responsibilities

• Monitor staff performance
• Recruit staff
• Set staff work schedules
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Skills

Staff supervision

Recruitment

Customer service

Education

College/CEGEP diploma (3 months to <1 year)

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 1 year to less than 2 years

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 1 year to less than 2 years
• or equivalent experience

Tasks

• Monitor staff performance
• Recruit staff
• Set staff work schedules
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Health benefits

• Dental plan
• Health care plan
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week