Restaurant assistant manager

A&W Food Services of Canada Inc.; Bathurst; On-site; CAD 42,000 - 54,000; Full time

Job summary

A&W Food Services of Canada Inc. is seeking an experienced operations supervisor in Bathurst to oversee daily restaurant activities and staff. You will supervise, train, and organize the team, ensuring service quality and efficiency in a fast-paced environment.

Responsibilities include optimizing labor costs, managing inventories, and maintaining health and safety standards while delivering excellent customer service. This permanent role offers 30–35 hours weekly and opportunities for growth.

Qualifications

• Secondary school graduation certificate.
• 2 years to less than 3 years of experience may be required.

Responsibilities

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Skills

Staff supervision

Customer service

Operations planning

Communication skills

Attention to detail

Team leadership

Education

Secondary (high school graduation certificate)

Job description

Qualifications

• Education: Secondary (high school graduation certificate)
• Experience: 2 years to less than 3 years

Responsibilities

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Accurate
• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 35 hours per week