Residential Support & Case Manager

The Salvation Army in Canada; Regina; On-site; CAD 42,000 - 53,000; Full time

Job summary

The Salvation Army in Canada is seeking an administrative and residence-support professional to provide general coordination and support to residents and staff. You will help manage daily operations, supervise on-call staff, ensure safety, and assist in policy implementation.

Responsibilities include coordinating programs, maintaining records, addressing participant concerns, and liaising with external agencies.

Qualifications

• Completion of a formal post-secondary/college certificate program or specialized coursework or certification.
• Experience in a social service setting is common.
• Familiarity with OH&S policies and safety procedures is preferred.

Responsibilities

• Provide general coordination, guidance and support to residents.
• May supervise staff and provide training and support.
• Assist in developing and revising policies and procedures.
• Coordinate daily operations such as laundry, food services prep and light cleaning.
• Maintain records and write progress reports on program outcomes.
• Respond to complaints and liaise with community resources.

Skills

Integrity

Confidentiality

Communication

Teamwork

De-escalation

Organization

Problem solving

Education

Post-secondary certificate

Tools

MS Office

Job description

The Salvation Army in Canada is seeking an administrative and residence-support professional to provide general coordination and support to residents and staff. You will help manage daily operations, supervise on-call staff, ensure safety, and assist in policy implementation.

Responsibilities include coordinating programs, maintaining records, addressing participant concerns, and liaising with external agencies.