Residential Support Specialist – Overnight

The Salvation Army in Canada; Ottawa; On-site; CAD 29,000 - 44,000; Full time

Benefits offered by this job

Accommodation available upon request

Job summary

The Salvation Army in Canada is seeking a Residential Worker for Gladstone House in Ottawa. The role supports residents’ goals, manages records, and ensures safety and adherence to house rules. You will liaise with external resources to provide client services and participate in staff meetings.

Eligible applicants may have 1–3 years of residential experience, post-secondary training in social services, and ability to communicate effectively in English. Accommodation possible upon request.

Qualifications

• Relevant post-secondary education in Social Services or related field.
• 1-3 years relevant work experience in residential settings.
• Experience working with a marginalized population and issues connected to addiction and mental health.

Responsibilities

• Maintain client records incl. incident, log and case notes.
• Assist clients in developing IPP goals and monitor progress toward autonomy.
• Refer clients to Salvation Army and community resources; advocate on their behalf.
• Ensure residency guidelines are followed and communicate information to residents.

Skills

Self-motivation

Communication

Interpersonal skills

Basic computer skills

Crisis intervention training (ASIST, F

Bilingual English/French

Clear Police Reference Check

Education

Post-secondary education in Social Services or related field

1-3 years relevant work experience in residential settings

Job description

The Salvation Army in Canada is seeking a Residential Worker for Gladstone House in Ottawa. The role supports residents’ goals, manages records, and ensures safety and adherence to house rules. You will liaise with external resources to provide client services and participate in staff meetings.

Eligible applicants may have 1–3 years of residential experience, post-secondary training in social services, and ability to communicate effectively in English. Accommodation possible upon request.